AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



After applying your AyaNova license keycode,... Expand / Collapse
Author
Message
Posted 5/10/2006 10:25:57 AM
AyaNova Sales & Support

AyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & Support

Group: Administrators
Last Login: Yesterday @ 8:27:06 PM
Posts: 1,702, Visits: 4,008
Example of the issue:

You have entered in your AyaNova Activation keycode that is for less than 5 users.

You log back in, and attempt to create or edit a workorder

You receive a message such as:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
LICENSE VIOLATION

AyaNova has detected an attempt to circumvent AyaNova licensing.

This database is licensed for 1 scheduleable users
Currently there are 4 scheduleable users active.

All AyaNova accounts other than Manager have been suspended until
the extra scheduleable users that are not licensed are
set inactive, removed or changed to non-scheduleable users
to bring this database back into license compliance.

Directly editing the AyaNova database can lead to lost or damaged data
Please ensure no one tampers with the AyaNova database in future.

** License violations are logged for the protection of the licensee and licensor **
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Solution:

As the message states, the AyaNova v3 database is licensed for 1 user only (you might be licensed for 1 to 4 users).  But as you still have the trial data, there are still 4 or less scheduleable users active and you are prevented from creating workorders until this is resolved.

As outlined in the AyaNova v3 Activation key instructions:

 -  delete all existing data by logging into AyaNova as manager, select menu Help -> License -> select Erase entire AyaNova database

 - OR manually edit all workorders, quotes and PM's to unselect schedulable users so that you can set the schedulable users to inactive leaving only the number of schedulable users active that you  have licenses for

 - OR delete all workorders, quotes and PM's that are scheduled with other schedulable users, so that you can set the schedulable users to inactive leaving only the number of schedulable users active that you  have licenses for

- OR purchase additional licenses for the total number of schedulable users you need. 

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1278
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 3:54am

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.063. 10 queries. Compression Disabled.