AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



ARAS and Blackberry Expand / Collapse
Author
Message
Posted 10/4/2005 1:44:58 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 10/11/2005 6:58:45 AM
Posts: 3, Visits: 3
Through efforts with our Information Technology Representative, we are working through trying to get the ARAS to work with a Blackberry. The Blackberry has an HTML internet browser and can access any standard web page. When we try to access the ARAS address (which we can reach with a desktop PC), we're not successful. The server is approx 1000 miles from the desktop. And the desktop is successful each time.

Any help you can provide would be appreciated. Getting this to work would answer one of the two remaining questions prior to implementing this throughout our company.

Thanks in advance

Post #144
Posted 10/4/2005 1:57:20 PM
AyaNova Sales & Support

AyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & Support

Group: Administrators
Last Login: 2 days ago @ 2:53:05 PM
Posts: 1,840, Visits: 4,267
What model is the Blackberry?

What operating system and version is it using?

What is the web browser and version it is using? There are hundreds of possible web browsers that may be used with Blackberry - please identify what you are using as possibly the reason.

Provide the URL path and port number (i.e http://222.222.222.222:6363) of your trial ARAS set up (you can private message it via Control Panel when logged into the forum if desired)

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #146
Posted 10/11/2005 7:03:36 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 10/11/2005 6:58:45 AM
Posts: 3, Visits: 3
Turns out it was a user error on my part. My blackberry has both an internet explorer browser and a WAP browser. I was using the internet explorer browser. As soon as I used the WAP browser everything was resolved.

Thanks

Post #161
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 12:11pm

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.078. 10 queries. Compression Disabled.