AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



Printing failure "Invalid TLV record" Expand / Collapse
Author
Message
Posted 9/15/2006 1:08:58 PM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/23/2008 3:20:11 PM
Posts: 14, Visits: 15
Hello,

I have one computer that runs Ayanova as a remote client via a mapped drive. When a job is submitted for printing the error pasted below is displayed. The host computer prints jobs fine.

Error:  AyaNova asked the Crystal Reports RDC printing engine
to print your report, but the RDC returned the following error instead:

Code = 432ba0
Code Meaning = IDispatch error #14563
Source = Crystal Reports ActiveX Designer
Description = Invalid TLV record.

This error came at the point where AyaNova had just asked the RDC to
open report z:\Database\wodispst.rpt.

[AyaNova Technicial Support response]

See the "Errors and problems printing" page on our web site at http://www.ayanova.com/AyaNovaCE/faq_technical.htm
which provides the following information:

This error may occur because required files on the computer have been modified or corrupted. Perform the following:

  1. Ensure you have a good backup of AyaNova database

  2. Download the latest AyaNova CE installation file

  3. Shut down all running programs on your computer

  4. Open up Control Panel -> Add/ Remove Programs and remove AyaNova

  5. Reboot your computer

  6. Make sure to log into the computer with full access

  7. Run the latest AyaNova installation file (install to previous location  and do not worry, it does not overwrite your existing database)

  8. When indicated that the installation is finished, reboot your computer

  9. Log into the computer with full access

  10. Now log into AyaNova and print reports.

  11. Log into the computer as normal and run AyaNova as normal. If you have additional issues, confirm user rights to the database folder and files.

 

Post #2016
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 4:10pm

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.031. 8 queries. Compression Disabled.