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Forum Member
 
Group: Forum Members
Last Login: 9/17/2008 7:57:00 AM
Posts: 45,
Visits: 226
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| Greetings! I have searched this forum and the manual and have not found an answer yet. Is there a way to choose which sub-item of a Workorder is the default displayed when a Workorder is opened? For example, if I click on a Workorder and open it, I always see the Unit screen first. Is there a way to set a preference to show another sub-item, like labor for example? Thanks!!!
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AyaNova Sales & Support
Group: Administrators
Last Login: 2 days ago @ 7:58:18 AM
Posts: 1,851,
Visits: 4,300
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| Hi The default when creating a new workorder or opening an existing is to show the Unit sub-screen under workorder items. There is not a setting to change the default as built into the entry screen itself. Defaulting to the first sub-screen Unit was determined because of the ability to have multiple workorder items each for a different unit - you will want to ensure you are viewing the workorder item for the correct Unit before entering data. Do note that if you create a new workorder by right-clicking on a client, the workorder will default to displaying the Labor sub-screen - this is to facilitate quickly entering phone service. Also if you create a new workorder by right-clicking on a unit, the workorder will also default to displaying the Labor sub-screen (Unit is already selected in the Unit sub-screen) - Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
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Forum Member
Group: Forum Members
Last Login: 9/17/2008 7:57:00 AM
Posts: 45,
Visits: 226
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| That makes sense, thanks for the quick response.
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Posted 2/18/2007 9:21:00 PM
