Now that auto-alphabetizing has been eliminated we want to make use of the Task Lists again.

I decided to clean up the Master Task list.  Instead of just eliminating the replicated tasks I figured I would eliminate all Task Items and start over but I keep encountering an error that they are in-use when I attempt to delete any of them.  I made sure to remove them first from the Task Groups and then I proceeded to make them all inactive.  I have attached a screenshot of the error - Screenshot 1.

Next I tried deleting all of the empty Task Groups but receive a similar error - Screenshot 2.

To the best of my knowledge none of the Task Groups were ever used in any Workorder.  It is possible a group may have been used but I know for sure not all of them were.

Please advise what I should do next

Thanks,
Bob

	Post Attachments
	02-09-07 - Unable to delete tasks from Master Task List and Task Groups.zip (2 views, 39.88 KB)

Thanks,

Bob

Update on Task Groups and inactive tasks as have discussed with development and identified the following:

1. At present an inactive task does show first as the internal ID when added via Task Group to a workorder, then when you exit the workroder and open it backup the task shows as grayed out indicating it is inactive.

What we are going to do is a task in the Task grid that is set to inactive will only mean that the inactive task will not show on a workorder when newly adding the Task Group where this inactive task is selected.  This will be added in a maintenance update shortly.

An inactive task will still be selectable in a Task Group entry screen - it just won't show on a workorder if you add the Task Group to the workorder.

Previous workorders would continue to display the inactive task because the Task Group was added to the workorder before the task was set to inactive.

2. Only if a task is deleted does the task no longer show as selectable (left grid within the Task Group entry screen)

3. A task can not be deleted if it is presently selected in a Task Group entry screen right grid (the "selected" grid) - you will receive the popup message indicating that the object is presently linked as it does right now in 3.4.0.0

 - Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

I was getting ready to rename every task in the Master Task List as you recommended.

Before I started I thought maybe if I removed the “Task Groups” the tasks had been added to that I would be able to delete the tasks and start from scratch.  No go.  I then made another discovery.  I am also unable to delete the empty “Task Groups.”  I receive the same error I received when trying to delete the individual tasks.

I know, from experience, I will not be able to delete any tasks or task groups that were added to Workorders but… none of them were ever used in any workorder.

The way I verified this was by using the search utility to search for the task descriptions.  The search utility finds and lists every task and the source for every one of them is “Task", no workorders.

In addition to renaming every task in the Master Task List is “renaming” my only option for the Task Groups too?

Thanks,
Bob

Yes at this time - rename the existing Task Groups

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

I have renamed all the tasks (did not need to rename the Task Groups) then I added the individual tasks to their respective groups.

When I populate a Workorder with a Task Group some tasks display the internal ID number in the task description.  Once I save and reopen the Workorder the task descriptions are correct.

It happens regardless of which Task Groups I choose.

I've attached a screenshot showing this anomaly.  Is it something I need to be concerned with?

Thanks,

Bob

	Post Attachments
	When populating WO some Tasks display internal ID numbers.zip (0 views, 66.75 KB)

If the internal ID displays instead of the individual task name when you first add in the Task Group to the workorder, that would mean that that individual task is set to Inactive.

When you reopen the workorder, you will see that those tasks text font are actually grayed

We will be editing the Task Groups feature for a next maintenance release - for example, if a task is itself set to Inactive, it won't be copied to the workorder item if still part of a Task Group

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com