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Forum Member
 
Group: Forum Members
Last Login: 9/5/2008 12:00:52 PM
Posts: 25,
Visits: 66
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Hello Joyce,
As brand new license holders, Vermont Computing would like to thank you and all the good folks at your end for a really great product and super customer support.
Now that I've earned major brownie points, I'd like to pester you about Task Groups and Tasks. At our shop, we go through a check-in procedure on customer's systems coming in for repair. Once the PC has been repaired, it goes through a check-out procedure.
I've created Task Groups for both procedures, but I find that "Check out" simply adds itself to the end of the "Check In" list. Is there a way to keep the two groups separate from one another and to have a "header" of some sort to identify which is what?
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AyaNova Sales & Support
Group: Administrators
Last Login: Yesterday @ 2:47:18 PM
Posts: 1,835,
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Hi again - major brownie points  As you have seen you can add as many tasks from mulitple Task Groups within the same Tasks record for a single workorder item If you require the tasks from each task group to be separate, I would suggest the following: - when the PC comes in, make a workorder item for in within the workroder, selecting the "Check-In" in the Tasks - when the PC is ready to go out, create a second workorder item in the same workorder, and add the "Check-Out" tasks to the second workorder item. - Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
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Forum Member
Group: Forum Members
Last Login: 9/5/2008 12:00:52 PM
Posts: 25,
Visits: 66
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Great idea!
Many thanks,
Ian
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Posted 5/9/2007 8:26:21 AM
