|
|
|
Forum Member
 
Group: Forum Members
Last Login: 9/5/2008 12:00:52 PM
Posts: 25,
Visits: 66
|
|
We just had something very strange happen. One of the workorders (W/O) on our list of open W/Os, just disappeared! I mean, went away! Poof!
Initially, it disappeared from the non-admin work stations that our technicians use and I, at the admin computer, still had it. I tried to open it and got a message saying it couldn't be found. When I hit "refresh" it disappeared from my system as well.
I think this may be an issue w/ our server, but I thought you may have some thoughts or had come across this before..
TIA,
Ian
|
|
|
|
|
AyaNova Sales & Support
Group: Administrators
Last Login: 2 days ago @ 2:53:05 PM
Posts: 1,840,
Visits: 4,267
|
|
| Hi Ian I would say someone deleted the workorder, but until you refreshed, the workorder record still showed as a record on your grid. As soon as you refreshed the record was removed because the actual workorder itself had been deleted. I would suggest that you set security group rights so that users can not delete entire workorders. Edit the Object.WorkorderService object to Read/Write so that users of these security groups can not delete workorders. Be assured that a record in the AyaNova database can not disappear without being told to do so. - Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
|
|
|
|
|
Forum Member
Group: Forum Members
Last Login: 9/5/2008 12:00:52 PM
Posts: 25,
Visits: 66
|
|
Hi Joyce,
You're probably right. I change that security setting now.
Many thanks,
Ian
|
|
|
|
Posted 7/9/2007 11:33:58 AM
