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Forum Newbie
Group: Forum Members
Last Login: 11/26/2007 11:13:12 PM
Posts: 2,
Visits: 2
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Hi, We are looking at being able to add pictures (from an attached document in the service workorder) to a report. For example, if we were repairing a device and the customer required a picture of the repaired device in a report; how do we create a report so that is will print out with the picture located in the report itself?
Resolve I.T. Services Pty Ltd
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AyaNova Sales & Support
Group: Administrators
Last Login: 2 days ago @ 7:58:18 AM
Posts: 1,851,
Visits: 4,300
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resolveits (11/12/2007)
Hi, We are looking at being able to add pictures (from an attached document in the service workorder) to a report. For example, if we were repairing a device and the customer required a picture of the repaired device in a report; how do we create a report so that is will print out with the picture located in the report itself?Hi I see what you are looking for but AyaNova does not have a datafield that equates to an attached document, and therefore you would not be able to specified to print an attached document automaticaly on a report template. I do have a suggestion: - Create a picture of the repaired unit
- Save it to a shared location on the server
- In the workorder entry screen where the service was documented, use the Documents menu option to point towards this shared location and image file.
- Now anyone that also has access to this shared location can using the Documents, get directed to the speciifc location and image relating to this repaired unit picture
- And you can use your own image program to view it, and print it out, so that you can attach it to the workorder printout report if needed.
- Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
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Posted 11/12/2007 7:34:40 PM
