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Custom Client Fields Expand / Collapse
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Posted 1/5/2008 11:54:51 PM
Supreme Being

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Group: Forum Members
Last Login: 5/28/2008 10:15:00 PM
Posts: 97, Visits: 124
If you go into Administration - Custom Field Design - Client.  Set the First item to Visible, Field Data type is "True/False", Field Name=Custom0, Key=Client.Label.Custom0, Custom Display Texr is "Collect Payment"

Bring up a client and the field show us - Perfect, I can set a default to collect payment or not.  Go to modify a report - "Disptach Work Order".  Click on "Data Fields" and the Custom0 field is no where to be found?  There are other custom fields under WorkOrderItem for the specific work order but nothing for the Client?

Is there any way to bring that Custom0 item into the Work order?  I have tried all of the following to no avail:
reportDataSet1 - WorkorderHeader.WorkorderHeaderWorkorderItem.LT_WorkorderItem_Label_Custom0
reportDataSet1 - WorkorderHeader.LT_Workorder_Label_Custom0
reportDataSet1 - WorkorderHeader.LT_Client_Label_Custom0

Post #3663
Posted 1/6/2008 10:29:20 AM
AyaNova Sales & Support

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Group: Administrators
Last Login: 2 days ago @ 7:58:18 AM
Posts: 1,851, Visits: 4,300
Hello

Client Custom fields are not accessible via a service workorder report template.

Workorder item custom fields are accessible, as are the other workorder related datafields shown when you you expand on the Fields tab to see the Workorder dataset

As outlined in the topic http://forum.ayanova.com/Topic2894-100-1.aspx if the datafield is not showing as selectable in datafields for a report template, than they are not useable in that report template

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #3664
Posted 1/6/2008 10:52:43 AM
Supreme Being

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Group: Forum Members
Last Login: 5/28/2008 10:15:00 PM
Posts: 97, Visits: 124
That is too bad - It would be nice to have the custom fields show up on the report - In fact VERY nice ... Nudge, nudge, wink, wink.
Post #3666
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