Getting a warning when attempting to bank hours that it's been depleted, or that banking the service will go over the limit and give an option to only bank the balance and bill the rest, etc. Anything along those lines would be a great help. This would clearly require some kind of split up of the hour, dollar, and incident banking.

What will be available with AyaNova 4 is a "tooltip" showing the balance for hours, incidents and currency in the Labor subsection of a workorder when you hover your mouse over the Banked Service column symbol. This way you can see at a glance whether you will go over the Banked Service balance before you apply your labor to it.

This is in addition to the ability that has always been available - where you can see the Banked Service balances by using the Client jump button in the workorder to view the Client entry screen, click on the Banked Service jump button and view the Banked Service grid for that client.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

Here's a couple scenarios... Say for computer support you give the option of banking phone support as per incident and onsite as hourly. By tracking the way it currently does there is no way to independantly track these items.

Currently say there are .5 hrs left in a banked situation and you have to bill 1 hr. Now you would either bank that and it would go negative, or you would have to create separate labor items and bank the .5 then bill the .5 separately. This would apply to anything with regards to partial time or dollar amount. If you don't allow the negative then it can bank the partial and calculate the additional that needs to actually be billed without the added steps to manually put it in.

Right now it's simply a tracking tool and is only useful in very specific situations. By making each bank type independant, making it more intuitive, and having finite values it could be a very valuable part of Ayanova.

Thanks,

Chris