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Forum Member
 
Group: Forum Members
Last Login: 2 days ago @ 8:17:27 AM
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| PTI does not find anything as billable if a WO only has a loan item and amount. Duplicate by creating a WO, add loan item, set rate, return, etc. Mark Service Completed and Waiting to be Invoiced. PTI is unable to find anything to invoice and is unable to fix the problem.
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AyaNova Sales & Support
Group: Administrators
Last Login: Yesterday @ 12:27:31 PM
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| Hi Chris Thank you for bringing this to our attention. I will have development look into why PTI shows NothingToInvoice for a workorder that only has a loan item to bill out for a maintainance update. At this time, if you only have a loan item on a service workorder, and no service or parts, bill out the workorder manually via PTI; or include a billable item in the service workorder so that PTI will invoice it out. - Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
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AyaNova Sales & Support
Group: Administrators
Last Login: Yesterday @ 12:27:31 PM
Posts: 1,760,
Visits: 4,098
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Posted 1/21/2008 7:50:17 PM
