Group: Forum Members
Last Login: 5/18/2006 7:16:21 PM
Posts: 10,
Visits: 57
I have alot of customers that have multiple locations. I have them set up with a "Head Office". They need to login and input there workorders and get reports but I can only get there login for one location. It states that I can only have one login. Haw do I allow one person to login into multiple clients? I maybe should have posted this in ARAS but the setup is in CE.
Group: Administrators
Last Login: 2 days ago @ 7:58:18 AM
Posts: 1,851,
Visits: 4,300
Hello Mark
Remote access usernames and passwords can not be duplicated for different clients.
If the Head Office is to log in and request service or view service requests or information for a client, they would log in with the username and password for that client.
Remote access settings allow access to the workorders for that client, to request service for that client, and to view requests made by that client only.
One of the features we have on the list for the new client remote access for the next generation AyaNova is that a Head Office login will have access to view workorders for all clients assigned to that head office, as well as request service for any client that is assigned to that head office.
You cannot post new topics.
You cannot post topic replies.
You cannot post new polls.
You cannot post replies to polls.
You cannot edit your own topics.
You cannot delete your own topics.
You cannot edit other topics.
You cannot delete other topics.
You cannot edit your own posts.
You cannot edit other posts.
You cannot delete your own posts.
You cannot delete other posts.
You cannot post events.
You cannot edit your own events.
You cannot edit other events.
You cannot delete your own events.
You cannot delete other events.
You cannot send private messages.
You cannot send emails.
You may read topics.
You cannot rate topics.
You cannot vote within polls.
You cannot upload attachments.
You cannot download attachments.
You cannot post HTML code.
You cannot edit HTML code.
You cannot post IFCode.
You cannot post JavaScript.
You cannot post EmotIcons.
You cannot post or upload images.
Posted 1/12/2006 10:11:08 AM
