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Restricting technicians from closing... Expand / Collapse
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Posted 4/24/2006 8:39:02 AM
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I was wondering if the option exists to restrict technicians from closing a workorder. The "close" option in workorders should only be available to the manager. I checked all options in the security groups menu, but could not find an option to do this.

Another question for inventory: if a technician defaults to a warehouse, will he be able to access other warehouses? I want to restrict access for my techicians to their assigned warehouse.

thank you.

Post #1202
Posted 4/24/2006 8:50:43 AM
AyaNova Sales & Support

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Hi

An option to restrict technicians from closing a workorder is not yet a feature.

Defaulting a technician to a warehouse defaults that technican to that warehouse being auto-selected when a part is selected only.

Defaulting a technician to a warehouse does not restrict the technician from being able to select a different warehouse.

Both are great suggestions for expansion on features, and if OK with you, I would like to move this topic to the Wish List forum so that it is on the list of new features and expansion on features to review and include in development ?

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1203
Posted 4/24/2006 8:56:52 AM
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Hi,

thanks for the fast reply. I have no problems to move this topic to the wish list. How fast are these wishes granted? Just curious :-)

regards, Mardie

Post #1204
Posted 4/24/2006 9:10:00 AM
AyaNova Sales & Support

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Hi again Mardie

We are presently developing the Unit import / export generic utility, than will be concentrating on the WBI optional add-on (Web Browser Interface) which also includes upgrading AyaNova v3 to use .NET 2.0 as per the AyaNova Road Map

Once these have been released, we will than be going through the Wish List and incorporating great ideas into AyaNova.

I will move this topic to the Wish List area shortly.

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1205
Posted 4/24/2006 10:24:28 AM
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Hi,

I need to clarify myself regarding my question about inventory.

At my workplace I'm the manager of the sales and support division. Currently technicians are able to use items from the inventory, without the manager getting notified. However, before a part can be used for a workorder, it should be signed of by the manager.

One way I want to get around this:I would set a warehouse for my technicians and set their stock level to 0. So automatically a inventory request would be generated for me. In this case, it is important that my technicians only have access to their default warehouse.

Another possibility is that you guys implement a feature where requests are automatically generated for the manager when a part needs to be used in a a workorder.

Hope I phrased everything clear

Post #1206
Posted 4/24/2006 10:30:09 AM
AyaNova Sales & Support

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Thank you for the additional information on your feature suggestion.

Such as you have provided allows the development team have an "understanding" of "why" a feature is requested an dhow it will be used.

Thanks again.

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1207
Posted 9/8/2006 10:31:27 AM
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The ability to restrict secuirty groups having access to the Closed checkbox is now a feature of AyaNova v3.2.5. Thank you for your suggestion.

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
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