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Need help creating a custom filter Expand / Collapse
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Posted 7/15/2006 6:35:21 PM
Supreme Being

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Last Login: 10/1/2007 10:04:58 AM
Posts: 118, Visits: 569
Hi Joyce,

I have created a custom-filter filtering the 'Client' heading and I have set 4 criteria conditions to only include 4 clients.  Instead of displaying the filtered data the grid comes up empty.

Here is my setup:

Service Navigation Pane>Service Workorders

Column 1 - Client - Custom Filter

Column 2 - Work Order Status  - Filtered by 'Ready for Invoicing'

Client Custom Filter - 'And Conditions'

4 Items used for Criteria -

1. Operator = Contains, Operand = Airline Company (HQ)

2. Operator = Contains, Operand = Atlanta Branch

3. Operator = Contains, Operand = Memphis Branch

4. Operator = Contains, Operand = Dave Smith

If I use the only a single 'Operator' with any of these Operands the correct data displays in the grid.

I have also tried using '* Like' for the Operator.  Again, this works fine using a single Operator but as soon as I add another Operator the grid is devoid of data.

What I am trying to do is display in the grid is a list of 'Ready for Invoicing' for a company (HQ), all of HQ's branches, and the company's  'Key' employees that HQ pays us to perform their service work.

I am probably going about this all wrong so you know of an easier way to get this info please let me know.

Thanks,

Bob

Post #1707
Posted 7/15/2006 7:01:17 PM
AyaNova Sales & Support

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Last Login: Yesterday @ 6:04:54 PM
Posts: 2,018, Visits: 4,604
Hi Bob

When using multiple operands where you want to display a specific operand or another operand or another - use the Or Conditions

And use the = Equal to Operator as this identifies exactly what specific client you want

So in essense, what you are doing is giving a query that says "if client is specifically Airline Company (HQ) or specifically  Atlanta Branch or specifically Memphis Branch  or specifically Dave Smith - than display them"

For example:

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1708
Posted 7/15/2006 7:03:30 PM
Supreme Being

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Last Login: 10/1/2007 10:04:58 AM
Posts: 118, Visits: 569
Works like a charm.

Thank you!

Post #1709
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