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Problem with an empty selection list field Expand / Collapse
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Posted 1/22/2007 11:36:13 AM
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Last Login: 6/7/2007 4:48:55 AM
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When I am in unit ,  I move my cursor to unit and select the down arrow for the selection list. If I dont have any selections,ie empty,  Ayanova stops me from navigation to another workorder area e.g. select another tab.

The problem may be general to any selection list field with empty selection. This is also occuring with Sent via field in the outside service tab.

The only way to reset it is by exiting the workorder completely.  

Post #2643
Posted 1/22/2007 12:40:04 PM
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Hi Raymond

Actually what is happening is that you have not selected the "empty selection". As you haven't selected a valid selection  (either internally read as empty or <NULL>, or a valid selection of an actual unit), then the AyaNova program does not know what you meant to select and is waiting for you to so.

Do it again, but this time, when you drop down the list and there is not an actual unit to select, instead select the blank selection that it does show. This then indicates to the AyaNova program that you mean to select <NULL>.



AyaNova Sales & Technical Support
http://www.ayanova.com
Post #2644
Posted 1/23/2007 1:57:26 PM
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It is working now by the selecting the empty line.

Thanks

Post #2648
Posted 3/30/2007 8:57:19 AM
AyaNova Sales & Support

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Hi again Raymond

Just an update to this - the latest version of AyaNova has the drop down fields updated to prevent this type of issue - checkout http://forum.ayanova.com/Topic2861-98-1.aspx

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
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