AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



Need more fields available for Dispatching... Expand / Collapse
Author
Message
Posted 6/4/2007 7:02:26 AM
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: 6/8/2007 6:01:40 AM
Posts: 33, Visits: 94
Currently you can have multiple contacts per customer. What we would like to see is the ability to access those fields for our custom Dispatch Report and a slight modification via your program.

When a job is setup at the workorder level, it would be nice to be able to select (via a drop down list) the contact who is requesting the job or who our guy is supposed to contact when he arrives at the plant. Then on our Dispatch Report, we could list all phone #, ext, FAX, email, etc. for that contact.

Right now our guys are screaming for the fax number and since the only number that is available is the "DEFAULT" number we can't show phone and fax on the workorder.

Thanks
Dan

Post #3170
Posted 11/16/2007 4:15:50 PM
AyaNova Sales & Support

AyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & Support

Group: Administrators
Last Login: Today @ 8:27:06 PM
Posts: 1,702, Visits: 4,008
AyaNova 4 will have not just the phone number available in detailed report templates for the workorder, but also four additional phone fields and the email address (fax, pager, home, mobile, etc)

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #3566
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 8:46pm

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.078. 9 queries. Compression Disabled.