|
|
 Posted 3/18/2008 6:29:29 AM |
|
|
Forum Member
 
Group: Forum Members
Last Login: 4/7/2008 4:27:34 AM
Posts: 31,
Visits: 200
|
|
| I'm running version 4.1.0 of AyaNova. When in the client grid and using the right mouse facility to List All Workorders for a given client, I find I have 2 different problems. Firstly, if the client name includes the character '&' (e.g Bat & Ball) I get the error message:- An error occurred while parsing EntityName. Line NN, position NN. The line and position field vary according to the client selected but are often Line 25 or 26. Secondly, when listing clients in the client grid which only contain alpha/numerical characters using the right mouse 'List all Workorders' switches me to the Service grid with the correct workorders displayed, but if I then try and select the Client Name to open the Client record nothing happens. Also, if I then switch back to the Client grid from where I selected the List all Workorders and select the Client Name to open the Client record from there still nothing happens. I find I am unable to select any clients unless I log out and then log back in!! The first problem also occurs in version 4.0.1, but the second problem only occurs in the new release version 4.1.0.
|
|
|
|
| Posted 3/18/2008 8:02:48 AM |
|
|
AyaNova Sales & Support
Group: Administrators
Last Login: Yesterday @ 12:27:31 PM
Posts: 1,760,
Visits: 4,098
|
|
| Thank you for bringing this to our attention so that it can be resolved in a maintenance update. We will notify all AyaNova 4 users when the next maintenance update is available. At this time, if using the List All Workorders, log out and back in to be able to open entry screens. And if using the List All Workorders on a client with an & in its name, be aware that the error will occur, and you will need to Abort. - Joyce
- AyaNova Sales & Technical Support
- http://www.ayanova.com
|
|
|
|
| Posted 3/21/2008 12:52:56 PM |
|
|
AyaNova Sales & Support
Group: Administrators
Last Login: Yesterday @ 12:27:31 PM
Posts: 1,760,
Visits: 4,098
|
|
|
|
|
