Thanks. I think the route we are going to go is to insure that the image snapshot of the server via Acronis occurs AFTER the Firebird batch file has run. That way even if the INstallation of Firebird and AN3 become corrupt i the event we have to do a bare metal restore we still have a valid backup of the database that can be restored to a fresh installation of AN and Firebird. I will still be contacting the Acronis folks to find out if backing up a live database is supported as we use this app to back up many servers running SQL, Exchange ect for our clients. Unfortunately THEIR response time is FAR less prompt that your company's has always been, so it may be awhile before I hear back from them. I will post back once I know for sure as Acronis is an awesome piece of Backup software that drastically reduces recovery time - 20 minutes versus 4-8 HOURS for bare metal recovery. Can be run while Windows is up and running with very little effect on the server performance during the backup process. Highly recommend it to any and all IT Consultant companies as a solid backup solution.

Mike McClendon
ThinkTankIT
Owner-Chief Technician