I wanted to post here for other QBI users as well, even though have corresponded directly with masonworks regarding this.
There appears to be a misunderstandingbetween Description of the billable item as dictated by QuickBooks, and Descriptive Text settings via QBI- that brought over from the workorder via QBI into the invoice but that displays after all billable information.
By the information provided by masonworks, their QuickBooks item does not have a Description set within QuickBooks for the QuickBooks item itself - therefore when QBI gives the workorder information to QuickBoosk to be invoiced, QuickBooks doesn’t show anything in the Description field for the billable item - because QuickBooks doesn’t have anything for Description for this item.
And as shown by masonworks Descriptive Text settings in QBI, after the billable items are displayed in the invoice, than the service start date and time, and the tech will display for any billable items.
Description for a QuickBooks billable item is different from the QBI’s Descriptive Text settingthat displays additional workorder information.
I hope this clears up this misunderstanding.