# Can not access user configuration screen

**URL:** <https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904>\
**Category:** Administration\
**Created:** [May 21, 2006, 8:09am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904 "2006-05-21T08:09:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![system](https://forum.ayanova.com/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://forum.ayanova.com/u/system)\
**Post date:** [May 21, 2006, 8:09am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/1 "2006-05-21T08:09:00Z")

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I am login in as manager with the password. I select Administration and then Users. I see all my old user info but can not access them to change activity. Any suggestions???

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**Author:** ![system](https://forum.ayanova.com/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://forum.ayanova.com/u/system)\
**Post date:** [May 21, 2006, 8:14am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/2 "2006-05-21T08:14:00Z")

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I also can not open any workorders that imported over either!!!

Scott

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**Author:** ![system](https://forum.ayanova.com/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://forum.ayanova.com/u/system)\
**Post date:** [May 21, 2006, 8:16am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/3 "2006-05-21T08:16:00Z")

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Sorry, A little history. Just upgraded from 1.9.4.4 import worked successfully according to the message at the end of the import!!

Thanks

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**Author:** ![system](https://forum.ayanova.com/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://forum.ayanova.com/u/system)\
**Post date:** [May 21, 2006, 8:18am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/4 "2006-05-21T08:18:00Z")

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I figured it out!!! PLEASE IGNORE!!!

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**Author:** ![AyaNovaSupport](https://forum.ayanova.com/user_avatar/forum.ayanova.com/ayanovasupport/32/229_2.png) [@AyaNovaSupport](https://forum.ayanova.com/u/AyaNovaSupport)\
**Post date:** [May 21, 2006, 8:21am UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/5 "2006-05-21T08:21:00Z")

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Hi Scott

I was just typing a reply when you posted that you determined what it was.

I am glad you determined the issue, butcan you post what was the issue?

Was the issue that the entry screen for the user and the entry screen for the workorder was not opened?

The AyaNova v3 Manual contains tutorials that we encourage you to got through when first using AyaNova to get a complete overview of features, including opening and editing records such as workorders, users etc. The tutorials include screenshots so that you can follow along with your copy of AyaNova.

The AyaNova v3 Manual contains detailed information on all features as well as tips on use, tutorials, and installation and configuration steps. The AyaNova v3 Manual can be downloaded from [http://www.ayanova.com/download.htm](http://www.ayanova.com/download.htm)

Thank you

- Joyce

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**Author:** ![system](https://forum.ayanova.com/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://forum.ayanova.com/u/system)\
**Post date:** [May 21, 2006, 12:35pm UTC](https://forum.ayanova.com/t/can-not-access-user-configuration-screen/904/6 "2006-05-21T12:35:00Z")

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The issue was that I was not clicking on the wo number itself.

Thanks