For a future feature, are you looking for a check-mark field in the service workorder itself that is Bill To Head Office - and if that client has a HeadOffice, the head offices’s mailing address information is provided in the report datafields, not the clients mailing address. With these datafields, the actual report would always display two addresses - one physical and one the mailing. Physcial is where service is performed, mailing is where the invoice is sent and service is billed to?
Thank you for your feature suggestion - we will be reviewing all postings here for future development and addition to AyaNova v3.
A possible suggestion for the time being would be to utilize one of the text fields in the service workorder header as where you would identify that although the client is selected, it is to be be billed to the head office.
For example, localized the labeled field Client Reference # to be labeled as Bill Head Office. If the service workorder is to be invoiced to the head office, enter in the Head Office name here. In this way, from the Service Workorder grid in the Service navigation pane you can see right at glance if this field has entered information, and know the service workorder is to be billed to the head office.
You could also localize the Internal Reference # field to Head Office Address if you want to put the address directly in the service workorder.
And than customize an existing report template, or create a new report template to use these fields in the report itself - if blank you know its not billed to another, if those localized fields have entered text, that text than displays on the custom report.
Screenshot below is the Client Reference # and Internal Ref# fields localized to Bill Head Office, and Head Office Address - so if this workorder is to be billed other than the client you can enter it directly in the service workorder
The below screenshot is a suggestion for editing a cusotm report template to include these two fields
In this way, if you were printing the report for the workorder # as that workorder has those fields entered, therefore the report would display that info.
And if a workorder does not have those two fields entered, than the report would not display any such information
All fields in AyaNova can be localized to your particular needs.