I have just upgraded to 3.4.0.0, all is good except when a work order is opened a message “Object reference not set to an instance of an object.” is displayed and Ayanova shuts down. This happens on the server and networked pc’s. What have I done wrong here.
Hi
Sounds like something funky happened with the update.
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Make sure all users stay out of AyaNova
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make sure any other AyaNova related programs are shut down (Generator, WBI, etc)
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Restore the database from the backup you made prior to the update
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Log in as the AyaNova Administrator - confirm now able to open workorders, and then allow users back in and start other AyaNova related programs again.
- Joyce
Thanks Joyce, uninstalled everything and started again, now its all good
Hi again
Could you clarify - did un-installing the AyaNova 3.4 program and re-installing fix the issue; or did restoring from backup; or both?
Thanks
- Joyce
Uninstalled the program