Hi Joyce -
Sorry for the delay in getting back to you. Have had way too many things on the go & this one had to take a back seat for a few days.
Anyway, data entered using an Administrator:
Head Office Grid:
-Head Office Name (client name)
-Client Name (the property address)
Log out as Administrator & log back in as a Technician. On the Head Office Grid, all the info entered is viewable. On the Client Grid, not all the data is displayed, for instance:
But Postal Code & Province are displayed.
Upon further investigation, it appears that the majority of the Contact Info when entered in the Head Office data entry screens does not display in the Client grid. Is that the way it is supposed to behave?