'Object not set to instance of object" error when importing AyaNova client or vendor to QB

If you receive the error ‘Object not set to instance of object’ when attempting to import an AyaNova client or vendor into QuickBooks using QBI, this may be a result of that the AyaNova client or vendor does not have a primary phone number entered even though it has a primary contact person.

Edit the AyaNova client (or vendor) so that the primary contact has a primary phone number, and then import via QBI.

  • Joyce

This issue is addressed in the new QBI v3.4.2 version released March 2nd along with AyaNova v3.4.2

Be sure to update AyaNova and QBI to the latest version - refer to the Known Issues & Updates section http://forum.ayanova.com/Forum96-1.aspxfor update steps