'Object not set to instance of object" error when importing AyaNova client or vendor to QB


#1

If you receive the error ‘Object not set to instance of object’ when attempting to import an AyaNova client or vendor into QuickBooks using QBI, this may be a result of that the AyaNova client or vendor does not have a primary phone number entered even though it has a primary contact person.

Edit the AyaNova client (or vendor) so that the primary contact has a primary phone number, and then import via QBI.

  • Joyce

#2

This issue is addressed in the new QBI v3.4.2 version released March 2nd along with AyaNova v3.4.2

Be sure to update AyaNova and QBI to the latest version - refer to the Known Issues & Updates section http://forum.ayanova.com/Forum96-1.aspxfor update steps