I’m looking for a way to have a custom name for each of my parts. A “Friendly Name” if you will.
I don’t want my customers seeing what my internal part number is (mainly because it’s confusing and they’ll have no idea what they bought). So, for the time being, I’ve been going into the Workorder under the Parts section and filling out a Friendly Name in the “Description” field. I’ve adjusted my report to show the Description instead of the Part Number so it works out, however, changing this for every Workorder is getting old. (Especially when someone forgets to change the Description before closing out the ticket)
My question is, can there be a “Friendly Name” custom field in each part screen that I can put something in (like: “2GB DDR3 RAM”) and it carry over to the Workorder? This way, it only needs to be changed in the Part and not on every Workorder.
If you see no way to currently do this, could it be implemented in the next release?
Thank you for your help.
AyaNova 220.127.116.11 (Hotfix 2)
Server 2008 Standard (64-bit)
Microsoft SQL Server 2008 (64-bit)