Hi,
We currently use Ayanova for our IT business, however in my particular department I’ve run into a wall. I run the quote and ordering process for our laptop repairs where we deal with many brands and models. We use Part Assemblies to help keep track of parts we’ve used previously on different models, however I’ve now run into a problem where I have a single part and part number that is used in a number of different models from the same manufacturer.
This prevents me from adding that part into another assembly. It affects us in two ways.
1 If I get in a model we’ve repaired before and want to check if we stock the screen or who supplies it I have to disassemble the unit and search via the part number. Instead of quickly looking at the model number - checking for the assembly and finding out what screens we’ve used previously that supports it and if we have them in stock. This affects quick quotes or over the phone quotes.
2 When I quote for this part to a customer - we have parts set up to search by assembly first - so by not having multiple assemblies they will see “another laptop assembly - part number - part name” in their quote.
Is there a work around for this issue or is there a feature for additional part assemblies on one part in a new version? We are currently using 6.6.0.0
Kind Regards,
Daniel O’Brien