Hello Fouralarm
What I would recommend first is re-do your actual Generator installation steps, step by step, taking care to double-check each and every step, provide what happens at each step, as well as context in regards to each step, so together you and I can start troubleshooting where the issue is coming from:
For example:
Step 1 of http://www.ayanova.com/AyaNova7webHelp/network_generator_installation.htm
What is your network configuration for AyaNova? Using what exact database server and version?
Provide a copy of the ayalog.txt and config.txt file from your server’s AyaNova program folder (identify the exact folder provided from, confirm that the Generator service is also run from this same folder)
Identify exactly how you confirm that the Generator is not installed on any other computer on your network?
Identify exactly how you confirm that QBI is NOT installed on this server, as you wrote that your server is Windows Server 2008 R2 x64 Enterprise?
Step 2
Before proceeding: identify exactly by what method(s) you confirmed that your server is presently running AyaNova 7.2 hotfix 9 as you wrote.
Open Windows Explorer on your server, move to your server’s AyaNova program folder, what is the date of your Generatgor.exe file? (usually referred to as the Modified Date)
Right-click on the Generator.exe file, select Properties, what is the exact full version numbers for this file (all versions are minimum 4 numbers in the format x.x.x.x)?
Now redo the steps again for installing Generator as outlined ** make sure you are using the most recently released AyaNovaSetup.exe file. Easiest way to confirm that, is to download the latest**
AND in your reply identify step by step exactly what you see, what you select, for each and every step of the install including the exact folder where you ran the AyaNovaSetup.exe from, what other file are in that folder, how you confirmed that other file in that folder IS the config.txt file that should be in there, etc as well as confirming no issues and no conflicts when installed.
Now confirm again, how do you now confirm that your server is still running the latest AyaNova version 7.2.0.0(hotfix 9)?
And confirm again information on the now just installed Generator:
Open Windows Explorer on your server, move to your server’s AyaNova program folder, what is the date of your Generatgor.exe file? (usually referred to as the Modified Date)
Right-click on the Generator.exe file, select Properties, what is the exact full version numbers for this file (all versions are minimum 4 numbers in the format x.x.x.x)?
Step 3
Provide your steps you took and what you see to confirm that your server’s Generator now loads correctly and stays running successfully.
If does not then as you are just now attempting to load it, check your Event Viewer Applications logs etc, to provide all actual full text of any errors occuring during this time you attempted to connect and run successfully
If is now successful, then confirm how you set to load automatically. and continue to step 4
step 4
Provide step by step details of your generator testing steps.