If receive Generator v3 error "unable to fetch record: MemoFetcher ID:"

If the following occurs for you:

You start the Generator program and receive the following error (note that the ID number would bedifferent, but the general gist of the message is the same)

GZTW.AyaNova.BLL.FetchException: Database error - unable to fetch record: MemoFetcher ID: 7529aec7-bba8-46c6-a46e-bf3b3bd40961
at GZTW.AyaNova.BLL.DBUtil.ThrowFetchError(String ExtraInfo)
at GZTW.AyaNova.BLL.MemoFetcher.DataPortal_Fetch(Object Criteria)

Perform the following to address this issue:

  1. Log into AyaNova as each user, open up their Notification Subscriptions and delete every subscription and then exit out.
  2. Now start Generator, and confirm it now works.
  3. Now each user can create notification subscriptions again.

Unfortuantely I never did get from the AyaNova user what the version of Ayanova in use was - but I believe it was a version older than 3.2 with the issue occurring due to subscribing to being notified by memo when a memo was received (which is a loop), but the original memo was deleted before the notification memo was sent, resulting in the notification memo not having the original memo to notify about any longer (I told you it was a loop :slight_smile: ) This issue is not repeatable in newer AyaNova versions.

  • Joyce