I have the generator service running, and I am receiving memos and notifications to subscriptions I’ve created, but still am not having any success automatically generating workorders from preventative maintenance.
The preventative maintenace screenis ‘active’, and for testing, the Generate Time Span is set to 1 hour, the Threshold Time Span is set to 1 minute. The Next Service Date I set to 3 minutes after the current time. There is no Stop Generating Date set. I set the Scheduled User for the same time and day as the Next Service Date. I even tried setting the Scheduled User start time a few minutes later, thinking maybe I’m not giving it enough time, but no luck. I have it set for Any Day Of The Week.
As I understand, they should automatically generate as a new service workorder. Any ideas?