Issue:
One computer on a network, regardless of the AyaNova username logging in, would “start” at a different time than other computers.
This one computer’s Schedule would “start” at 5am whereas other computer’s would “start” at 9am
Solution:
Troubleshooting determined that although the Schedule appears to “start” at 5am on this one computer, the same workorders display starting at 5am as do those that “start” at 9am on other computers.
Which led to determining the issue was that the one computer’s Time Zone was set differently from the rest of the network computers.